Fire Safety - What can you do?

We take fire safety very seriously and you should too. Here’s what you can do to make sure you are as safe as possible:

Keep all exits clear in your home; in communal hallways the stairs should be clear of any items such as buggies, bikes and other belongings.

Make sure cigarettes are extinguished and disposed of properly.

Test your smoke detector regularly

Make sure your door and window keys are easy to get to

Know how to isolate your gas, electric and water supply and report any repairs immediately on 0330 123 0700

Get to know your neighbours – know who might need help in an emergency

Please make sure your home contents are insured.

Protect Your Property

Home Contents Insurance for Fortis Living customers

Fortis Living does not insure your furniture, belongings or personal possessions. However we are able to offer all our customers the chance to insure their home contents and belongings in an easy affordable way. Fortis Living has joined forces with Thistle Tenant Risks to bring you the My Home Contents Insurance Scheme.

From as little as £1.59 fortnightly, (£1.22 fortnightly for residents aged 60 and over), you can have the peace of mind of knowing that your furniture, belongings and decorations are insured against theft, fire, vandalism, burst pipes and other household risks.

There are many benefits and it’s easy to apply!

For an additional premium you can include extended accidental damage cover, personal possessions (for items away from the home), wheelchairs and mobility scooters, hearing aids and also buildings cover for garden huts, garages and greenhouses is also available.

Terms and conditions, limits and exclusions apply to all covers. A copy of the policy wording is available on request.

For more information or to apply for cover today you can call My Home on 0345 450 7288 or take a look at this 'My Home' pack [pdf] 145KB and see the terms of business [pdf] 53KB

Visit to request a member of the My Home team to call you.

The National Housing Federation My Home Contents Insurance Scheme is a product name arranged and administered on behalf of the National Housing Federation by Thistle Tenant Risks. A trading style of Thistle Insurance Services Limited. Lloyd's Broker. Authorised and Regulated by the Financial Conduct Authority. A JLT Group Company. Registered Office: The St Botolph Building, 138 Houndsditch, London, EC3A 7AW. Registered in England No 00338645. VAT No. 244 2321 96. The National Housing Federation is an Appointed Representative of Thistle Insurance Services Limited.