Fire Safety - What can you do?
We take fire safety very seriously and you should too. Here’s what you can do to make sure you are as safe as possible:
Keep all exits clear in your home; in communal hallways the stairs should be clear of any items such as buggies, bikes and other belongings.
Make sure cigarettes are extinguished and disposed of properly.
Test your smoke detector regularly
Make sure your door and window keys are easy to get to
Know how to isolate your gas, electric and water supply and report any repairs immediately on 0330 123 0700
Get to know your neighbours – know who might need help in an emergency
Please make sure your home contents are insured.
Protect Your Property
Home Contents Insurance for Fortis Living customers
Fortis Living does not insure your furniture, belongings or personal possessions. However we are able to offer all our customers the chance to insure their home contents and belongings in an easy affordable way. Fortis Living has joined forces with Thistle Tenant Risks to bring you the My Home Contents Insurance Scheme.
From as little as £1.59 fortnightly, (£1.22 fortnightly for residents aged 60 and over), you can have the peace of mind of knowing that your furniture, belongings and decorations are insured against theft, fire, vandalism, burst pipes and other household risks.
There are many benefits and it’s easy to apply!
For an additional premium you can include extended accidental damage cover, personal possessions (for items away from the home), wheelchairs and mobility scooters, hearing aids and also buildings cover for garden huts, garages and greenhouses is also available.
Terms and conditions, limits and exclusions apply to all covers. A copy of the policy wording is available on request.
Visit www.thistlemyhome.co.uk to request a member of the My Home team to call you.
The National Housing Federation My Home Contents Insurance Scheme is a product name arranged and administered on behalf of the National Housing Federation by Thistle Tenant Risks. A trading style of Thistle Insurance Services Limited. Lloyd's Broker. Authorised and Regulated by the Financial Conduct Authority. A JLT Group Company. Registered Office: The St Botolph Building, 138 Houndsditch, London, EC3A 7AW. Registered in England No 00338645. VAT No. 244 2321 96. The National Housing Federation is an Appointed Representative of Thistle Insurance Services Limited.
In the event of a fire
If you live in a house or bungalow please evacuate the building immediately.
If you live in a block of flats or scheme for older people then please take the time to know what the emergency plan is for the building – ‘full evacuation’ or ‘stay put’. If you are unsure please contact us.
If it is ‘full evacuation’ get out of the building using emergency fire exit routes and stairs (never use the lift).
If it is ‘stay put’ unless the fire is in your flat or an immediate neighbours, keep your front door and windows closed and wait for instructions from the emergency services – the fire service will knock your door if they need you to evacuate.
In all cases CALL 999 – never assume someone else has called unless you can see the fire service are already there.