Our S.M.I.L.E. Fund

Ever looked around your neighbourhood and wished you could do something to make it look better? SMILE Fund logo

Well now you can! All you have to do is SMILE!

SMILE stands for Spending Money Improving Local Environments. Every year we set aside money to spend helping our customers work together to make improvements to where they live. This could be arranging local skips, adding flower beds, improving fencing, communal patios, gravelled areas, new benches, water butts and much, much more. It really is down to you and your improvement ideas!

To get money for your idea/project you need to make a SMILE application. There are no limits to how many applications you can make, but all those completed are assessed by the SMILE fund sub-committee - a group of customers who work together to decide which applications will bring the biggest benefits to the area they are located in; and how the fund should be spent.

If your project is found to be too expensive for SMILE, (each project should total no more than £5000) you may be asked to show how you will work to raise funds from other places. We can help and support you with this work.


 For your proposed idea/project to be successful it must:

  • Create an attractive, safe environment
  • Prevent crime or reduce the fear of crime
  • Provide or improve social or recreational facilities
  • Benefit the local community
  • Be on Fortis Living land and in an area that will benefit a minimum of 6 tenant and/ or leaseholder homes
  • Have the support of other local tenants or leaseholders – you will need to show you have talked to them about the idea/project and have their support.


Have a look at some of our recent SMILE successes here


Click on the link below and fill in the form at the end of the information. If you need a hand to fill it out or have any questions, just give us a call on 0330 123 0700 and ask to speak to the Communities and Co Regulation Team member.

REMEMBER: please make sure you give as much information as you can about your idea. Please include any plans, drawings or photographs that may help us to understand what you are proposing. The information you give will help the SMILE fund sub-committee to assess your bid.

Smile Fund Information and Application Form