Privacy Notice

Fortis Living’s Privacy Notice

This privacy notice applies to customers of the Fortis Living Group including tenants, leaseholders, shared owners, applicants for housing and people using our aids and adaptations service. It lets you know what happens to any personal data that you share with us, or any data that we may collect from or about you. It applies to all products and services and instances where we collect your personal data.

This privacy notice applies to personal information processed by, or on behalf of Fortis Living, Fortis Property Care (FPC) and Care and Repair Worcestershire (CRW).

Changes to this privacy notice

We may change this privacy notice from time to time by updating the Privacy Notice page on our website in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website – or log in to your online account.

Fortis Living and our Data Protection Officer

Our contact address is Fortis Living, Festival House, Grovewood Road, Malvern, WR14 1GD.

We are a data controller of your personal data. We are registered with the Information Commissioner’s Office for the processing of personal data. To see the details of our registration visit

We have a dedicated data protection officer (DPO). You can contact the DPO by emailing or by writing to the above address, marking it for the attention of the Data Protection Officer or visit

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